I have been through this process, removing avast! 4.8, then removing avast! 6 with the uninstaller, and then having to use the removal tool for other A/V vendors that had previously been installed. This particular process is specific to avast! 6 upgrading over an avast! 4 or avast! 5 installation, however it also applies to other antivirus vendors as well. This is where the discovery and removal process for anti-virus leftovers will save you time and grief in getting systems back to par! What about when you inherit system support on computers that you do not know what was installed prior. It’s easy to know what antivirus software has been on your computer when you are the guy that loaded it. Where Windows 7 will let avast! 6 install over avast! 4 with almost never an issue (but highly NOT recommended) This situation has occurred throughout my entire career, and is effected by most antivirus vendors (Symantec, Norton, and McAfee just to tag a few.) These symptoms range from no Internet access, system errors, revolving “boot looping”, and the dreaded Microsoft BSOD (blue screen of death) Windows XP appears to be much more susceptible to trouble when upgrading your antivirus. Even when the products are properly removed by “Add/Remove Programs”, pieces of code are ALWAYS left behind, and these leftovers can and do conflict with the current antivirus products installed in your system. When all else fails, discovery and removal of antivirus leftovers!Īntivirus software is the most invasive application we will ever install on our systems. Read the whole document, before you proceed: Here is what we do, after selling A/V for 30 years.
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